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It is a scam to get you to pay money for "cleaning" you computer, which is not infected.They lie saying they are Miscrosoft. The are scammers and hackers. They lie saying "You computer IP was detected with an infection".... think about it, it takes a court order for an ISP to turn over your contact info to anyone you has "detected your computer IP"They will ask you to give them remote access to your computer, they will "find" an infection (really they will have uploaded the infection to you at this point, remember you gave them access to your computer), and then want your credit card info to pay for a cleaner (which is worthless malware to begin with). If you don't, then they activate the programs they uploaded to you which then spreads the infection further, opens your computer further to remote access, and plagues you with endless pop-up, security alerts, and then crashes your computer when you try a real cleaner.Do not give them access or any of your information. Do call you local police and file a report, you can also file a report with the FBI.

they called me to access my computer is this even legal??

Called me and said they needed me to access my computer since my Microsoft software was affected by a file that was eating the software