(518) 694-5470

called my house early morning left no message. called the number back reached a recording saying **** about you have reached a automated voicemail and then the subscriber doesnt subscribe to this service.

when the phone rings you expect someone to be at the other end. Instead you find no sound. If you try calling the number back you get an automated message that states "good bye". What gives?! I dont know what this is about but i received calls at least one time each night and during the day when I'm not home. No one ever leaves a message.

when the phone rings you expect someone to be at the other end. Instead you find no sound. If you try calling the number back you get an automated message that states "good bye". What gives?! I dont know what this is about but i received calls at least one time each night and during the day when I'm not home. No one ever leaves a message.

Haven't been home when they called but on Caller ID several times in last few weeks!

4 calls in one week. Are you desperate?. Show your name and number and I'll consider answering. Otherwise you are wasting your time and mine.

number was on my caller ID

Do not have a GMAC loan.  Annoying calls keep coming from 518-694-5470.Never answer.  Had a GMAC loan about 5 years ago.  It's been paid.  What a ***mer.

These freak'n people are driving me nuts! I have reported the company to the BBB in Connecticut...meanwhile I will keep trying to reach a LIVE person to tell them to REMOVE my telephone number from their list.

did not pick up

These people had the nerve to call me. I said Larry Luppin here, how may I help you. They said they were from Eastern CT State University. The caller ID clearly showed they were from out of state, so I told them to F" off. I can't wait for them to call back.

I am now aND HAVE BEEN DEBT FREE FOR YEARS AND MY CREDIT IS ALMOST PERFECT. SO WHY ARE PEOPLE CALLING ME TO TRY TO HELP ME REDUCE MY DEBT? 3658

I have received at least two calls from this number and do not have a dealings with Colwell & Salmon, if this is the name of the caller. In addition, we are on the national do not call list and would like these calls to stop.

This number just called my phone.  asked for my wife then ***g up.  I have no late bills and no loans with GMAC.  ***.  And to the so called employee above.  F" YOU!  Get a really job you loser.

do not know who this is.

calls same time everyday i tried to call back but couldn't get to them. This is kind of wierd if u ask me!!

I received 1 call this morning. I accessed the call back number from my caller ID ...it was(518)649-5470. I called the number and got a robo voice mail response. I DO NOT own or ever have owned a home. Therefore, they have no need to call me either, yet they did!

Caller asks to speak with me and when I say yes, they **** up. Bunch of ******s!

asked for me by first and last name, when I indicated who i was they ***g up...frightening

I keep getting calls from this number, they never leave a message and I dont have a mortgage with them or any unpaid bills. so why would they be calling?! Pain in the you know where if you ask me.

Received a static noise when I answered the phone. Never heard a person on the other end.

Calls several times per day all day long. Caller Id says New York Call. Sick of it.

Calls 4-5 times a day. Will not leave a message. Unable to connect to a person when I try to return the call.

Keep calling and do not leave messages. Tried to call back and the response is "Good-bye."

CALLS EVERYDAY LEAVES NO MESSAGE

Identified as North American ***ting Club. Claimed that I owed a bill of $26. I have never done any business with these people.

This companhy or person calls us 1 or more times a day. If we answer, they **** up. This has been happening for several weeks.

I just received a call from this number. A young man asked for me, and when I confirmed he ***g up on me.

constantly calls, will not leave message on ma****e

I've been getting repeat calls from this number; a messag eis never left. I have no business at all with GMAC and zero debt. There is no reason to be calling me.

calls frequently and ****s up when my answering ma****e picks up.

I received this call today, and no one was on the line. I ***g up after a few seconds. I don't have any unpaid bills, and I have excellent credit. I have no idea why anyone would call me.What a sad story the worker above tells! I hope he or she finds another job soon.  :(

I know who this is and the funny thing is arrangements have been made weeks ago for payment and they are still calling up 8 times a day on cell phone. STOP calling no need to call.

518-694-5470 calls us 6-7 times a day s****ing at 8AM and as late as 9PM. We don't answer because the caller ID simply says New York Call. Some people say this is a debt collector for GMAC, but I have no loans with GMAC. Curious.

never stop calling everyday

Calls everyday multiple times ans no one on the other end.

I work for this company and I am a collections rep. The number you see on your caller ID is specifically for outgoing calls. We are a third party contractor and not GMAC but we've been trained by GMAC to call customers. If you have to speak to GMAC directly then you should call 1-800-850-4622. If your payment is lost or missing or put to the wrong thing call 214-874-2425. GMAC is in Texas.You hear nothing because it's an automatic dialer that will put you on hold until the next operator is free. I've been doing this for two months and the stress is really making me ill.I don't like it but there's not much out there no*****ays especially in Upstate NY. I didn't want this job but I had to take it as I was on unemployment and I'm required to accept any "reasonable" employment. I would have preferred to stay on unemployment to concentrate on finding a beter job but, this really is almost all that's out there. SO I grin and bear it. We all do. Here's some helpful info. We operators do not choose the numbers we call, they are on an automatice dialer and we do not even get to see the name of the person we are calling until well after they have answered the phone. SOmetimes 5 seconds later! Then we have to say the Mini Miranda blurb and only THEN we get to see your file. That's just how the system goes. I call himan beings, I would hope that they would remember that I am a human being too. If you put the phone number on your loan application, you'll get a call there when you are late. What is "late"?  The way GMAC sees it is if your bill is due on the first and payment is not recieved by the first you are late as of the second and we have to call you to find out where the money is. So, we end up annoying already stressed out people. We are required by law to say that Mini MIranda blurb. "This is an attempt to collect a debit. Any information recieved..." and we are required by law to say the whole thing even if you know it by heart too and please, don't flip out about the word "Debt". Any loan still outstanding is a debt even if you are on time with all your payments. So, please, let us finish all that stuff, so we can go on tell you what you need and what you want to know. According to federal regualtions (FDCIP) we're not supposed to give any personal information on the phone unless we verify who it is we are talking to. This is frustrating because if someone called me about so****ing personal I'd sure as heck want to make sure they were legit! We are also not allowed to mention anything about a bill, debit or mortgage. So, we have to be stealthy at first. Is Mr. Soandso there? Is this Mr. Soandso? We aren't supposed to leave voicemails or messages because we cannot guarantee who will hear it. I am sorry that you are treated poorly. That's not right and counter productive. I try to talk to people as people and not $$$. I often have to call people who were already called and spoken to that day or who are in foreclosure or bankruptcy! I thought that was a***nst the FDCIP to speak to someone more than once per day but my supervisor said that it's just one of those things and I'll have to get used to it. It was inferred to me that the law was merely a guideline to appease consumer groups. (AKA to shut them up) Our office (COl& Sal) is hired by another company that is hired by GMAC. There is no long term contract as yet. But we are all trained by GMAC personel. Our job is depressing, highly stressful, it's ***** and dusty (Lord knows when they c****ed the air filters in the office last.) and to make matters worse the average temp is 80 degrees. Management is incompetant, at best. This is American's modern day sweat shop. The calling system is slow or too fast so either I'm waiting as much as 30 minutes between calls or they come so quickly customers are ****ing up before I can get to them and I don't get to speak to anyone. We are graded by the time it takes us to get someone off the phone. We're alloted more time if the customer is making a payment. But I don't care. I'll talk with you or listen as long as it takes. Wrong numbers are a constant problem! We make the proper notes in the system but they keep coming back and there's nothing we operators can do about it except hear people yell at us. I had a friend who was in the modification department, he was supposed to be calling to see if the customer got their package of paperwork instead he was calling people who's homes were already lost. Some people were so depressed, they wept on the phone! It's not an easy job and I loathe it. But because this company can't get it's act together we operators are having a worse time of it. I don't get bonuses or comission. I just get a straight hourly rate so that I can pay my bills. I'm a renter, there's no modification for me. My rent goes up every year and no one's got my back. I will admit that I do get discusted with people who aren't making their $200 mortgage payments. ON the other hand I'm discusted by the peolpe who can't make their $3500.00 mortgage payments because they had to buy a $950,000.00 home to impress whomever. But I never let people know how I feel. It's just burns my biscuits though. Especially when it's the average people who are gettng *****ed from both sides and I cannot do a **** thing to help them. That is what is frustrating. I can suggest they go for a mod but they'll fall deeper into debt durring the process because some genius tells them to not pay until the mod is complete. So they rack up more fees, bad credit marks and they aren't guaranteed a mod. What if they are denied? It does happen and then you are two months behind. Going for a mod doesn't mean you don't have to pay your bills. So, the computer has us call you the first day after the due date. After 30days the company reports a negative to your credit...mod or not. We deal with people who are losing their homes, going through bankruptcy, barely getting by and who are just obstinate ****s. I've spoken to people who refuse to pay because they don't feel like it or who feel they are en***led to a free house because they have three or four other mortgages. I have talked to people who are insulted thay they are expected to pay a bill at all! But mostly I talk to people who are working two or three jobs just to keep their family's home and they are still sliding I wish I could help, but I am powerless. So, do what I can, I educate. Which is why I've posted here.This job is not easy but it's all we've got right now. So please, give us a break. No one chooses to become a bill collector. Granted, there are a lot of ****s out there manning the phones, but the majority of us are just trying to keep our heads above water too.  The whole office is depressed and stressed out and there seems to be no end in sight. Meanwhile, I'm applying for everything just to get free! Wish me luck!

called at 9:44 pm there wasn't anyone their when we answered

Calls repeatedly, multiple times per day at all hours.

GMAC refinance solisitation

Called my fax

****up Call

I called the 800 number today and got a very nice person who answered the phone named Theresa. She listened without interruption and told me she would have someone call me back or I could call back. I opted to call back and asked for the two people she told me to ask for (Chuck or Tammy). I was put on hold and could not speak to these two and another supervisor or marketing spoke to me and it was obvious she was "handling" me, not listening, and was interrupting me to defend the company rather than to service the client (me). I told her she should look at this site to see how bad her company is looking and how bad their client is made to look (GMAC), and she cut me off and told me, "I've looked at it in the past".  The person who answered the phone that morning is probably a receptionist and she put this marketing stooge to shame in in ability to be helpful instead of condesending. Now, I will have to go the long way and call GMAC to actually see what they are talking about.  The stooge kept saying it's regarding "collections". I said I was not behind in my payments but I requested a "loan modification". She said it's the same thing. Not to me, it isn't. I'm insulted that they think it's the same thing. It's really too bad these mortgages get sold to someone whom I would never ordinary do business.

Sorry, meant to say her words were, "... I cannot religuish any more information without verifying who I talking to..."

I have been receiving calls for the last three weeks from this number and get only static or if unanswered I get no voice mail. I have attempted to call this number and it says it's a voicemail, however, this person at this number does not subscribe. For the first time tonight there was a person on the other end of the phone, who said she was from GMAC Mortgage and asked me to verify personal information. I said, "Why are you calling me" and she said, "It's GMAC Mortgage and I can relinguish any other information until I can verify who I am talking to". I said, "Neither can I!" She said "OK" and the call ended. Does this sound like a ligitimate practice to anyone out there???? I intend to report, report, report. This is harrassment.

Calls everyday non stop

This number is owned by Colwell & Salmon Communications, which does research calls, and calls for GMAC. Their phone number is

This number is owned by Colwell & Salmon Communications, which does research calls, and calls for GMAC. Their phone number is 800-724-5318, which is answered by a real person. Tell them you'd like to complain about the calls coming to you and ask to be filtered out of their databases.The person I talked to said I would be removed from their list, and should receive no more calls from this number. I'm hoping that this is true.

I called the 800 number listed above. She too told me I would be removed. Let's see if it works. I am on a do not call list too. I get 3 to 4 calls a day from this company.

This number is owned by Colwell & Salmon Communications, which does research calls, and calls for GMAC. Their phone number is 800-724-5318, which is answered by a real person. Tell them you'd like to complain about the calls coming to you and ask to be filtered out of their databases.The person I talked to said I would be removed from their list, and should receive no more calls from this number. I'm hoping that this is true.

Keeps calling my cell phone.   twice a day.  Never leaves a message.  I answered it once but no one was there.

Just s****ed getting calls about 3 wks ago. Calls every day. Leaves no message.

Get a call every day from this number.  No voice mail ever gets left.  Don't recognize number.  One time I picked up and no one responded when I said "hello."

Got a call from this number, and my wife answered. The person asked for "Robert" and she said "He's outside." Before she could ask who it was, they ***g up, so apparently it wasn't really that important to talk to me.

This is a GMAC company or someone doing business on there behalf. I would recommend that you not do business with GMAC or any company that does business in this manner. I certainly would not want to do business with a mortgage company or any other company that does not answer there phone and has not set up voice mail. Very su****ious. I am told by GMAC customer service that they have ins***uted a new  policy where they will call you after the first as a courtesy. They said payment on the 15th is a grace period and your payment is actually late on the first. It's too bad when these lenders sell your loan you don't have a choice as to who you do business with. I would not use GMAC or DITECH!Caller ID: Out of areaCaller: 518-694-5470

This is a GMAC company or someone doing business on there behalf. I would recommend that you not do business with GMAC or any company that does business in this manner. I certainly would not want to do business with a mortgage company or any other company that does not answer there phone and has not set up voice mail. Very su****ious. I am told by GMAC customer service that they have ins***uted a new  policy where they will call you after the first as a courtesy. They said payment on the 15th is a grace period and your payment is actually late on the first. It's too bad when these lenders sell your loan you don't have a choice as to who you do business with. I would not use GMAC or DITECH!Caller ID: Out of areaCaller: 518-694-5470

When I dialed "call back", a female answered and said "GMAC". This is the mortgage company calling if you have a mortgage with them. They are obnoxious and call several times a day as a "courtesy" to remind you your mortgage is due even though you have until the 15th of the month to pay. I tried to get them to cease and desist but its almost impossible. We need a class action suit

GMAC

KEEPS CALLING RELENTLESS

has called several times in the last two weeks, no on the other end, no message

Been getting calls from this number all week, no one there or they ***g up

keep getting calls from this number.  No id. scratchy. Am reporting it as harassment.

Just calls repeatedly, leaves no message

Keep getting calls from this number, but no messages ever left. For the past two weeks, calls several times daily. My husband picks up, no one answers. Very scratchy connection.

Called three times today while I was at work.  No messages left.  Ohio

numerous calls daily no messages left

very scratch could not understand, did not call back

Thought everyone should get the info I found.MarketResearchFirms.comColwell & Salmon CommunicationsColleen EgnaczykMarket Research Account [email protected]: 518-694-5470

I did not answer this long distance phone call, but was able to get the number from caller id.  No voicemail message left.

Called me yes****ay and today also.. answer the phone.. ***ody is there. Whats the deal?

Colwell & Sal  518-694-540So far today 7/24 3 times left no message7/23  also 3 times and left no messageCalled everyday for over a week now and NO messages left

Seems to be same place as 518-694-5465 Colwell and Salmon Communications.Info on 518-694-5465 says is a debt collector. Called my home today.

So far 4 calls in the last hour.