(602) 324-6989

This is Pure Fitness on 43rd Ave and T***derbird in P***nix, AZ and it is probably the person named Jessica, who claims to be a manager - I have asked her nicely, numerous times to stop calling me cell phone number and have attempted to give her my land line number, is she really feels the need to keep calling and harrassing, but she refuses to take it and says she can call any number she wants!  I used to attend the club and had a freeze put on my month to month account, if that makes any sense, because I had some procedures done on my back and they actually signed and dated the freeze. I originally wanted to just cancel, which I had every right to, because I was on a month to month, but the sales lady just talked me into freezing the account and then they kept billing me anyway!  So, I told Jessica what happened and she said she doesn't have to accept a freeze if she doesn't want to, even if they are the ones that talked me into it, so now she won't cancel the account until I pay the last two months of not only my membership, but also my daughters!  Anyway, since she insists on calling my cell phone, I filed a complaint with the Better Business Bureau and The Attorney Generals Office and they ae now investigating my claim, since when you ask a company to cease and desist calling your cell phone, they must do so.