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Not sure who they were, I thought they were from my insurance company inquiring about details of the accident.They asked if they could record the conversation and i agreed. Asked them if they would send someone out to look at the damage and they said they don't send anybody and I have to contact the insurance company. I said aren't you and adjuster for the insurance company, or just an adjuster for any insurance company. When I contacted my insurance co, they said they never say that and they always set up a time for an adjuster to physically view the damage. The only thing I can figure, is they must have been from the other parties insurance company. Phone contact was very poor quality and I had to have her repeat just about every question she asked.