(618) 310-1219

Calls several times a day doesn't leave name or message. It's really annoying.

They keep calling me to pick up clothes!!!! How about I call u when I need a pick up!

Now let us give the information that we can on this company, from someone who worked there. The company is Merchandise Pickup Services. Their website is: http://www.clothingpickupstl.com/ They call for the following charities: In St Louis - Childrens Home Society, Red Cross, Womens Another Chance, St John Bosco In Texas - Rainbow House, Texas Paralyzed Veterans, Adapt of Texas In Florida - Red Cross The calls are made by computers, with people on the other end to ask if you would like to donate any used clothing or small household items. (Most people who say no one is there **** up too soon) When they call, they do not need to "fish" for information, they have it in front of them (address as listed, etc), and do not ask for money. Now as for the calls, there are options to either Answering Ma****e/Busy (which calls back), no (which is they wont call back til next pickup time), yes (which is a yes for a pickup, and they will call back as a reminder the night before), and Irate/Remove from list They c****ed the rules recently on who is removed from list. Now you have to SPECIFY to be removed from the list (which does for a few years). Or Specify you are on the no call list, or other things like that. Saying you are not interested will not do it, and it just i***** no. ****ing up on us will not just do it, it will be a no. Cussing at us till not do it either, it will be a no. You HAVE to ANSWER and say remove from list, and we have to. Call the number and complain also, and have them remove you from the list as well. As for call backs, Yes, they are frequent. If we do not get a person or answering ma****e, or the person we need to talk to. We hit call back, and it dials later. We do that til like 7pm (8pm Florida time) when we THEN can leave a message to set out your items. They are ****** enough besides us calling, to have an automated system ALSO doing recorded messages as reminders. The hours of shifts are 8-12pm (9-1pm Florida), 5-9pm (6-10pm Floriida) with EARLIER Calls on Mondays and Sa****ays. Sa****ays are forced on the employees. As for what they do with the items, they are picked up and sold thru stores, such as Family Value. 100% does NOT go to the charities. First they pay the pickup drivers, the people selling in the stores, office management, and of course the small employees - the solicitors. (Which btw, they pay 7.50$ an hour, plus a bonus on YES pickups that are successful, and .25cents per email collecting for their mailing list for pickups. No the emails are not sold to others and are safe with the company. They do not offer raises, even if there longer than a year or two). They have a high turn around because they keep c****ing the rules, thus people may hit the wrong ****on and get fired (and refuse to pay unemployment), and do not give a chance to fix it half the time, unless you know right away. They do not have any hiring standards, as they have hired ex cons, people on probation, and even *** offenders, as well as foreign kids that do not know what to do half the time. Now the plus side is, you do get a tax receipt for your donations, which is blank and you can fill out anything. Bad side is if you do not label your items, it does not get picked up. If you put it out 8am, it may not get picked up. Now remember, if you want them to STOP, you have to answer then tell them to remove from the list. Not cuss, not **** up, not say you are not interested. You have to SAY REMOVE ME FROM THE LIST. Do not take it out on the people on the other end, they do not know how often they call people. Blame the office, managers, and more. The callers are just people trying to do a job, and its not their fault the office doesnt care about who they call. If you WANT to DONATE, that is file, it can take about as much as a few minutes to say yes, confirm your address, and give an email if you want. (If you are interested in donating and do not want the CALLS all the time, then give an email and ask for EMAIL ONLY). You can also ask to limit the calls to once a year, twice a year, every other month, which can help too. IF you want more info. You can call this 800 number, or call 314-416-0320 that is the employee line also, they also are located at 2930 Telegraph Road in St Louis 63125. Don't be ****** about it. They are not a con, they are not fishing for personal info as they already have the address and everything. They are asking for old clothes and any other small junk you do not want. If you want to complain, call them. The callers that call are not responsible and are more innocent than anything. You got to realize how you people are when you answer too and act like****holes.

Call every day..sooooo annoyingg

I finally answered the phone and told these people to remove me from their calling list, and so far I have not received another call from them.  What's funny is, I probably would have donated some clothes to them, but now I'm afraid if I did, I'd get back onto their harrassing call list a***n....

I believe this to be Merchandise Pick-Up Serivce http://www.clothingpickupstl.com/They have been calling me 2 and 3 times a day for the past few weeks.  They never leave a message. I'm s****ing to become tempted in scheduling a pick-up and then only giving them one sock at a time until they understand what an annoyance they are and remove me from their list.

calls and leaves no message.

This mystery call happens about every other day, no message, ****s up after 3 rings, no one there if I answer.

does not leave a message