(678) 288-0226

It is indeed HP customer support

HP calling back regarding computer repair.

HP had a scheduled call. They just called early. Not spam.

Hp not Spam

This is HP customer service,

Why would this number show up on my cell phone???? Strange...they've been phone my home number for the past couple of weeks as well...

Sounds pretty much like my most recent go-round with Hewlett Packard.  We, also, had an HP PSC 2355 which ran beautifully for many years.  When it gave out, we chose one of the HP Photosmarts as a replacement.  That lemon arrived and we were never able to get it to function properly - except, perhaps, for the printing aspect.  HP was reluctant to replace anything since the ma****e DID print - it just would not scan or copy!  After a whole lot of ****ey Mouse with the "customer service" guy (I use the term loosely), we agreed to give an HP printer-scanner-copier one more try and opted to apply HP's "replacement coupon" toward a pricier model - hoping that the pricier model would surely be the best which HP had to offer.  As Louise mentioned above, the pricier model turned out to have even more problems than our first lemon which we had been dealing with for so many months. When we reported that the problems which we had discovered with the second lemon were even worse than the problems we had experienced with the first lemon, HP was only willing to talk about sending us a replacement of the SAME model which experienced, a**** other things, the phantom paper jam!  We told HP that we were willing to give HP ONE more opportunity to get it right and we were****ured that a replacement model would arrive "shortly."  It has now been more than two weeks and the replacement model STILL has not arrived.  We received a call from the above-referenced number and someone DID leave a message - but they wanted us to call an 800 number to respond to the call.  Unfortunately, there was some sort of static on the line - so we have never been able to make out the 800 number which the guy was referencing - so, of course, we have NOT been able to return his call!  We DID mention to the "customer service" guy that what we would really PREFER would be for HP to scour around in their warehouses and discover a forgotten HP PSC 2355 in some dark corner.  I would like to hope that the call was to tell us that HP HAD discovered a forgotten HP PSC 2355 tucked away in a hidden corner of a warehouse somewhere - but, I don't believe that anyone here will be holding our breath in the expectation that this IS what the call was about!  Since we went through all of this with HP, we HAVE discovered a few places which DO still have models of the HP PSC 2355 to sell - but, at this point - we are not sure that HP would be willing to stand behind that product even if we DID discover a working model which someone would be willing to sell to us.  At this point, it looks like HP is not really ready, willing and/or eager to stand behind their much-advertised "new" models - so what type of performance would we be able to expect from HP'S so-called "customer service" department if we deliberately purchased an older model HP PSC from someone else?

We had an HP PSC 2355 printer-scanner-copier all-in-one which performed superbly for several years.  About October 2010, the poor baby played out for good and we could not discover anyone locally who could repair it. We attempted to purchase a new HP PSC 2355 - but soon discovered that HP was no longer manufacturing that particular unit. Foolishly believing that HP still made such quality products, we visited the HP page and settled on an HP Photosmart C780 PSC AIO to replace the HP PSC 2355. Boy - were we in for a rude awakening.  After several months of back and forth with a supposed HP tech who could barely speak English, we DID finally manage to coax the unit into printing for us - but that was the end of that poor unit's abilities. And when the unit DID manage to print - it guzzled ink like a sailor who hadn't had s**** leave for the past five or six years!  We never did manage to get that lemon to scan or copy anything which was legible.  The tech finally offered to replace the HP PS C4780 with yet another HP PS C4780.  But we balked at that type of resolution since, in the intervening months, we had come to believe that the entire line was most likely made up entirely of lemons. Our English-challenged "tech" "support" (we use both terms loosely!) finally did offer an HP "exc****e" coupon which we could use to apply on purchasing another unit - except that it HAD to be for the purchase of a unit which was offered on HP's web page and HAD to be used within the next 30 days!  So we researched Consumer Reports and, because the HP Photosmart Premium Fax e-All-in-One Printer - C410a seemed to be the highest rated HP PSC AIO which Consumer Reports had *****d and the C410a ALSO seemed to have the FEWEST complaints stacking up in Internet Review blogs around the Internet, we decided to take one more chance on what we feared would be just another HP lemon.  So we used our "exc****e" coupon to pay for the C410a - which - naturally - was more expensive than HP PS C4780 PSC AIO!  So, of course, we had to ante up more cash for the dubious honor of getting an opportunity to try out yet another HP lemon.  Our English-challenged tech insisted that THIS unit would perform every bit as spectacularly as the original HP PSC 2355 had performed and that it would be functioning beautifully - right out of the box.  Well, of course, that turned out to be exactly the same rash statement which we suspected it would be.  When the HP Photosmart Premium Fax e-All-in-One Printer - C410a arrived - we were able to quickly install the software.  Except, of course, the instruction manual listed a number of wireless systems with which the C410a was NOT compatible - which included ours.  So being wireless was quickly crossed off the list.  After we registered the unit, we foolishly decided that we would print out the registration page.  HA!  HA!  Seems the unit ALWAYS believes that it is out of paper!  No matter how much - or how little - official HP paper we put in the main paper tray, the unit refused to print because it was "out of paper!"  We next attempted to scan so****ing, foolishly believing that we could scan so****ing without needing to use paper!  Wrong a***n!  It seems that the C410a can ONLY scan so****ing which is a regular letter-size piece of paper BECAUSE the ONLY way to scan or copy so****ing with the C410a is by using the do***ent feeder tray!   After finding a do***ent which was on a regulation letter-size piece of paper, we attempted to scan and/or copy the do***ent, using the automatic do***ent feeder tray.  Alas!  The "automatic do***ent feeder tray" quickly informed us that there was a "paper jam" which MUST be cleared up before the unit would be able to scan and/or copy anything!  We looked high and low for the phantom "paper jam" but, of course, the only paper anywhere near the "automatic do***ent feeder tray" was the lonely little piece of paper which we were attempting to scan and/or copy!  Of course, we didn't even try to see if the ma****e would have any "fax" capabilities - since sending or receiving a fax would call for the unit to be able to recognize paper when it saw that commodity - and we knew by now that continuing to get the ma****e to recognize paper was an exercise in futility.   When we contacted HP support once a***n, our English-challenged tech support gave us information about an elaborate cleaning ritual which we would need to perform in order to get the ma****e to be able to recognize paper when it needed to be able to recognize paper.  Of course, after we performed the elaborate cleaning ritual, the ma****e was no closer to being able to print, scan or copy than it had been on the day that it arrived on our doorstep.  After more consultations with our English-challenged "tech" "support" guy, we reluctantly agreed to allow HP to replace the current lemon with a "new" unit, which, by this time, we suspected would be yet another lemon!  We figured that this particular lemon was the best that HP had to offer at this point in time.  We were informed that our replacement unit would be shipped out "immediately!"  Well, it has been MORE THAN ten days since we agreed to accept a replacement unit from HP - and there is still NO replacement unit in sight!  (We agreed to accept a replacement unit on April 10, 2011 - to be exact.)  However, we DO keep receiving strange calls from this particular number.  Of course, no one ever leaves a message, so we had NO idea who was calling - until we came to 800 Notes and discovered that OTHER people have been experiencing the same sort of hassles with HP that we have been experiencing. It is really sad that HP went from producing printer-scanner-copier all-in-one units such as the superior quality HP PSC 2355 to producing nothing but lemons.  And all of these people keep wondering why their sales numbers keep declining!    When we mentioned to our English-challenged "tech" "support" guy that we had been reading pages and pages of negative reviews about both the HP Photosmart C4780 AND the HP Photosmart Premium Fax e-All-in-One Printer - C410a - the excuse which he offered was that ONLY people who are unhappy with their ma****e's performance write reviews for Internet bloggers.  However, when we tried resear****g the HP PSC 2355, we quickly discovered that more than 90% of the reviews which we could find were from consumers who were HAPPY with the HP PSC 2355 and had only POSITIVE thing to say about that particular unit!  It is a good thing that we decided to check this number out at 800 Notes.  At least we now know WHO has been calling.  The big mystery, of course, is WHY a big company like HP would bother to make long distance telephone calls - but would NOT be interested enough to leave a message, explaining the REASON for the telephone call!

Yes this is HP to make sure you received your shipment safely... This is called customer satis***ion.. after sales services

Been getting calls for the past Month or so from this number. Sometimes twice a day with no one saying anything. If it is HP most likely it is their Rag Heads from India doing it.

HP - to check if you received computer parts they shipped

i had a call from this number and they didnt leave a message but i did call HP and had to **** up because i couldnt understand the person

I was'nt at home, manytimes it called me 21, 22, 23  Juillet.Who is it?

i don't own any hp products but received a call from this number as well.  i didn't answer and no message was left.

It's an HP service line... You probably called them because your HP computer had a problem... they want to know if you are satisfied!

an hp warranty call center? i have been getting calls everyday from this number, and keep ignoring them. i only have an hp computer... why would they be calling me?

I receive a daily call from this number. Who is it?

Some a**hole called me from this number too. I don't know anyone in the Confederate Union!

I just got a call from this number it was a HP warrenty Call center

Got a call from the number. No answer when I picked up. I have a UK number and don't know anyone in Georgia, USA.