(678) 339-4000

My number is registered with Do not call.com what can I do to stop thee telemarketers?

Verizon calling with a solution to a problem I am having.

I'm new at cell phones. Cancelled my land line to go by Cell only to save money. I'm over 65, so I went for the 65 Plus program.  Unfortunately the sales person did NOT take the time to explain to me what all is involved, thus I wound up with a $140.00 phone bill, whereas I was trying to reduce my phone bill from land line to cell. As a matter of fact, he didn't know anything about the 65+ plan, and had to go to back to find some one who did.  Now I'm paying over 3 times more than what I did before.My complaint is...sales people need to learn more of what they sell, and not just think of what they CAN sell.Called their office at *611 and was happy to be able to talk to "Kim" who took the time and explained all the different options to me.  I'll be ever so grateful to have been able to talk to her, and the help she gave, and offered even more help in the future.

Received a call at my work phone from this number.  The caller said she was Georgia Williams of the Verizon Wireless Executive Releases Department.  Sound quality of message wasn't perfect so not sure about "Releases" part of agency name.