(800) 241-3965

calling another 800 number and routed through 800-241-3965 at very excessive charges($100 for 2 very short calls)

This company is the worst collect call company that exists.  When I received an emergency call from a friend via pay phone, the automated system never told me the company's full name or contact information.  It also never gave me any indication of****ential charges.  I had to accept the calls from my friend because it was an emergency.  I couldn't find the company on the internet because all I had was initials.  The only way I was able to contact them was by getting their number from my bank after the charge went through.  Of course, when I had the opportunity to call, I reached the recording that said they only accepted calls before 5:00 pm on weekdays.  Real businesses offer real customer service.  With the amount of money CTI is making off of phone calls, they could afford to have someone handling customer service calls in the evenings and on weekends - if they really wanted to do so.  Apparently, customers are not their number one priority.  Places like this only continue to thrive because they provide a necessary service that we can't afford to boycott.  CTI is unprofessional and an embarassment to its industry.  If anyone in higher management had any business ethics, they would read and listen to the complaints being given and do a thorough overhaul of their system.

800-2413965 fraud

cc call routed through 800-2413965 with very excessive charges.

charge on my VISA for a call I did not make

got billed from CT Collect listing this number. Have no idea. Never use pay phone.

showed up on my credit card bill, don't know from where. Called it, got a recording identifying it as "custom teleconnect".