(800) 281-9006

Hello,If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.Your satisfaction is our number one concern,Thanks,

Can't believe I've been conned either.  I do a few surveys for Australian survey companies and in return get samples or rewards or dollars.  Joined what I thought was Australian - www.surveypanel.com.au and agreed to a free sample of PureUltraLift for $1 postage.  Since then, I have received nothing and it turns out to be www.insidersecretstips.com who now have clearultralift instead of pureultralift.  In the last fortnight I have lost over $100 which puts me, a pensioner, in the red big time.  Another 8.64 went today.  Will have to cancel my debit card then I can't even access any of my own money.  I'm not giving up on this though.  I now have 2 cancellation numbers and a large phone bill as well.I feel sick - not to mention ******.  I'm usually so careful and check domains.

i cannot get a number or website to contact them. I have been a fool. You hear about these things, cannot believe i have been conned !!!!I have spoken to my bank the $24.95 has been taken from my account, yet it was supposed to be a free trial of acaiburn capsules for weight loss. The only thing to do is cancel your card but as someone said earlier, it takes a few days to have a new one sent out to you.there are no address or phone number details on my e mail i received just an order number. What a fool i am, and i cannot afford this loss.

I called both of the phone numbers listed on the add and could only get a recording, never a live person to ask questions to.  I did receive a return call but no one could ever give me a direct number to speak to a live operator.  Thanks to all the comments made by other people, Insiders Secrets will not SCAM me. Thanks a***n ladies.

I just noticed a bunch of these charges on my card as well...don't even remember signing up for anything like this nor visiting the website.  My issuer reversed the charges and closed my account since it is billed as a subscription service.  They said it would be easier to do that than have me call the company directly since this way will****ure no more charges.

Try 1-866-363-0187. You may have to wait on the line for awhile, but it seems to have worked for me.Good Luck!

I ordered Wu-Yi tea and got enrolled in a couple of other things that kept charging my account after I sent back and got a refund from Wu-yi tea.  I'm notifying my credit card company that these are fraud charges.

Another piece of the puzzle!  Go to insidersecretsguide.com and click on the live chat and make sure they have cancelled your account so that you will not incur any further charges on your cc.  I had called the phone number and the only thing they initially did was reverse the charges to my cc.  When you go to the website, they will give you a confirmation number. I printed the entire conversation for my records.

I did not receive a call, but I did get incur charges from this phone number on my CC account. I had ordered Wuyi and was then also charged the $4.95 by Insider tips, listed as webaccess.  I called the 800-281-9006 number and accessed their website. I of course became even more frustrated because there is NOTHING there. I did click on the little logo next to the controls for the webperson that was talking. I then called the phone number on the top of the next page. The lady was really nice and told me to google the phone number on my bank statement. This is how I found this site.  I have called "webaccess" at 800-363-0187 (they are really called Insider Tips) and they reversed the charges AND cancelled the "membership".  Another phone number that is attached to this company is 800-989-5907.  It will appear as "membership fee" on your bank statement with a charge of $9.95. This is a monthly fee so, you MUST call the 800-363-0187 AND 800-989-907 to stop these insane acts of robbery.

I cannot reach anyone to cancel this charge on my charge card which I didn't even order, what can I do to stop this from being charged to my credit card. this is a scam...............  What is this so called Membership charge and what is the no. so I can talk to a person to cancel this and be credited the amounts that has been put on my credit card??????????????????????rosemary

Cannot reach anyone to cancel this charge.  However I have contacted Visa and they are investigasting both the InsiderSecretsTips as well as the "Membership" charge.  The Membership charge I did reach a person and they finally agreed to credit charges.  These people are really a scam............Suggest for anyone to contact their bank for debit or credit card company to report them..........jm

i cannot reach this company to cancel and the only way to stop them from charging to my account is to cancel my debit card, but it takes 10 days to get a new one.

This company & websit are fraudulent, they have taken money out of my bank account twice and I cannot reach them to cancel.

I cannot reach anyone to cancel this program.  insidersecretstips.com does not exsist. When you call the phone#****ociated with the debit that they applied to your bank accout, you get voice mail and the voice mail directs you to insiderquide.com which does not exsist either.