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This is the html version of the file http://www.azdfi.gov/Final/Forms/Scottsdale_Collection_Consent.pdf.Google automatically generates html versions of do***ents as we crawl the web.--------------------------------------------------------------------------------Page 1 ARIZONA DEPARTMENT OF FINANCIAL INS***UTIONSIn the Matter of the Collection Agency License of:SCOTTSDALE COLLECTION SERVCIES,LLC AND RICHARD BARTLETT2501 W. Dunlap Ave., Suite 240P***nix, AZ 85021Pe***ioners.No. 09F-BD029-BNKCONSENT ORDEROn September 29, 2008, the Arizona Department of Financial Ins***utions ("Department")issued a Notice of Hearing alleging that Pe***ioners had violated Arizona law. Wishing to resolvethis matter in lieu of an administrative hearing, Pe***ioners do not contest the following Findings ofFact and Conclusions of Law, and consent to the entry of the following Order.FINDINGS OF FACT1. Pe***ioner Scottsdale Collection Services, LLC ("SCS") is an Arizona corporationauthorized to transact business in Arizona as a collection agency license number CA0905222 withinthe meaning of A.R.S. §§ 32-1001, et seq. The nature of SCS's business is that of soliciting claimsfor collection and collection of claims owed, due, or****erted to be owed, or due, within, themeaning of A.R.S. § 32-1001(a)(2)(a).2. SCS is not exempt from licensure as a collection agency within the meaning ofA.R.S. § 32-1004(A).3. Pe***ioner Richard Bartlett ("Mr. Bartlett") is the President of SCS and is authorizedto transact business in Arizona as a collection agency within the meaning of A.R.S. §§ 32-1001,seq.4. SCS and Mr. Bartlett are not exempt from licensure as a collection agency within themeaning of A.R.S. § 32-1004(A).--------------------------------------------------------------------------------Page 2 5. On March 12, 2008, the Department conducted an examination of SCS's businessaffairs. As a result of the examination, the Department discovered that SCS and Mr. Bartlett:a. Failed to maintain a positive trust account balance as evidenced by trustshortages during eleven months of the twelve-month review period endingFebruary 28, 2008; specifically:i. Pe***ioners failed to maintain the trust account by over transferringtrust funds to the operating account to pay company expenses whichcaused company trust shortages;ii. The previous exam also noted small trust shortages; andiii. However, Pe***ioners deposited $100,000.00 to the trust account inearly March, 2008, to cure the trust shortage.6. Based upon the above findings, the Department issued and served upon SCS andMr. Bartlett, an Order to Cease and Desist; Notice of Opportunity For Hearing; Consent to Entry ofOrder ("Cease and Desist Order") on August 28,2008.7. On September 4, 2008, the Department received Pe***ioners' request for a hearing toappeal the Cease and Desist Order.CONCLUSIONS OF LAW8. Pursuant to A.R.S. §§ 32-1001, et seq., the Superintendent has the authority and theduty to regulate all persons engaged in the collection agency business and with the enforcement ofstatutes, rules, and regulations relating to collection agencies.9. By the conduct set forth above, SCS and Mr. Bartlett violated the following:a. A.R.S. § 32-1055(D) by failing to leave monies dueto clients in the trustaccount until those monies or equivalent monies were remitted to clients asevidenced by trust shortages during eleven months of the twelve-monthreview period; and A.A.C. R20-4-1505(C), (E) and (F) by depositing trust--------------------------------------------------------------------------------Page 3 fonds received from clients to the SCS operating account, which iscommingling of trust funds into the operating accounts, and then payingORDER10. The violations, set forth above, cons***ute grounds for: (1) the issuance of an orderpursuant to A.R.S. § 6-137 directing Pe***ioners to cease and desist from the violative conduct and totake the appropriate affirmative actions, within a reasonable period of time prescribed by theSuperintendent, to correct the conditions resulting from the unlawful acts, practices, andtransactions; (2) the imposition of a civil monetary penalty pursuant to A.R.S. § 6-132; (3) thesuspension or revocation of Pe***ioners' license pursuant to A.R.S. § 32-1053; and (4) an order orany other remedy necessary or proper for the enforcement of statutes and rules regulating collectionagencies pursuant toA.R.S. §§6-123 and 6-131.1. SCS and Mr. Bartlett shall immediately stop the violations set forth in the Findings ofFact and Conclusions of Law. SCS and Mr. Bartlett:a. Shall maintain sufficient funds in the trust account to meet their responsibilityto clients at all times; andb. Shall not over transfer trust funds to pay Company operating expenses, andshall not commingle trust funs with Company funds.2. SCS and Mr. Bartlett shall immediately pay to the Department a civil money penaltyin the amount of two thousand five ***dred dollars ($2,500.00). SCS and Mr. Bartlett are jointlyliable for payment of the civil money penalty.3. The provisions of this Order shall be binding upon the Pe***ioners, their employees,agents, and other persons parti****ting in the conduct of the affairs of the Pe***ioners.4. This Order shall become effective upon service, and shall remain effective andenforceable until such time as, and except to the extent that, it shall be stayed, modified, terminated,or set aside.--------------------------------------------------------------------------------Page 4 SO ORDERED this ^-f day of

- 2008.řfarcKBártlett, PresidentScottsdale Collection Services, LLCORIGINAL of the foregoing filed this ¿^day of (§)cMbM , 2008, in the office of:Felecia A. Rotellini, Superintendent of Financial Ins***utionsArizona Department of Financial Ins***utionsATTN: Susan L. Longo2910 N. 44th Street, Suite 310P***nix, AZ 85018COPY mailed same date to:Lewis Kowal, Administrative Law JudgeOffice of the Administrative Hearings1400 West Washington, Suite 101P***nix, AZ 85007Craig A. Raby,****istant Attorney GeneralOffice of the Attorney General1275 West WashingtonP***nix, AZ 85007Robert Charlton,****istant SuperintendentJack E. Watson, Senior ExaminerArizona Department of Financial Ins***utions2910 N. 44th Street, Suite 310P***nix, AZ 85018AND COPY MAILED SAME DATE byCertified Mail, Return Receipt Requested, to:Richard Bartlett, President and Statutory Agent for:Scottsdale Collection Services, LLC2501 W. Dunlap Ave., Suite 240P***nix, AZ 85021Pe***ionersDoc Ü 31****; PHX- AGN-20Û8-039&?

This is the html version of the file http://www.azdfi.gov/Final/Forms/Scottsdale_Collection_Consent.pdf.Google automatically generates html versions of do***ents as we crawl the web.--------------------------------------------------------------------------------Page 1 ARIZONA DEPARTMENT OF FINANCIAL INS***UTIONSIn the Matter of the Collection Agency License of:SCOTTSDALE COLLECTION SERVCIES,LLC AND RICHARD BARTLETT2501 W. Dunlap Ave., Suite 240P***nix, AZ 85021Pe***ioners.No. 09F-BD029-BNKCONSENT ORDEROn September 29, 2008, the Arizona Department of Financial Ins***utions ("Department")issued a Notice of Hearing alleging that Pe***ioners had violated Arizona law. Wishing to resolvethis matter in lieu of an administrative hearing, Pe***ioners do not contest the following Findings ofFact and Conclusions of Law, and consent to the entry of the following Order.FINDINGS OF FACT1. Pe***ioner Scottsdale Collection Services, LLC ("SCS") is an Arizona corporationauthorized to transact business in Arizona as a collection agency license number CA0905222 withinthe meaning of A.R.S. §§ 32-1001, et seq. The nature of SCS's business is that of soliciting claimsfor collection and collection of claims owed, due, or****erted to be owed, or due, within, themeaning of A.R.S. § 32-1001(a)(2)(a).2. SCS is not exempt from licensure as a collection agency within the meaning ofA.R.S. § 32-1004(A).3. Pe***ioner Richard Bartlett ("Mr. Bartlett") is the President of SCS and is authorizedto transact business in Arizona as a collection agency within the meaning of A.R.S. §§ 32-1001,seq.4. SCS and Mr. Bartlett are not exempt from licensure as a collection agency within themeaning of A.R.S. § 32-1004(A).--------------------------------------------------------------------------------Page 2 5. On March 12, 2008, the Department conducted an examination of SCS's businessaffairs. As a result of the examination, the Department discovered that SCS and Mr. Bartlett:a. Failed to maintain a positive trust account balance as evidenced by trustshortages during eleven months of the twelve-month review period endingFebruary 28, 2008; specifically:i. Pe***ioners failed to maintain the trust account by over transferringtrust funds to the operating account to pay company expenses whichcaused company trust shortages;ii. The previous exam also noted small trust shortages; andiii. However, Pe***ioners deposited $100,000.00 to the trust account inearly March, 2008, to cure the trust shortage.6. Based upon the above findings, the Department issued and served upon SCS andMr. Bartlett, an Order to Cease and Desist; Notice of Opportunity For Hearing; Consent to Entry ofOrder ("Cease and Desist Order") on August 28,2008.7. On September 4, 2008, the Department received Pe***ioners' request for a hearing toappeal the Cease and Desist Order.CONCLUSIONS OF LAW8. Pursuant to A.R.S. §§ 32-1001, et seq., the Superintendent has the authority and theduty to regulate all persons engaged in the collection agency business and with the enforcement ofstatutes, rules, and regulations relating to collection agencies.9. By the conduct set forth above, SCS and Mr. Bartlett violated the following:a. A.R.S. § 32-1055(D) by failing to leave monies dueto clients in the trustaccount until those monies or equivalent monies were remitted to clients asevidenced by trust shortages during eleven months of the twelve-monthreview period; and A.A.C. R20-4-1505(C), (E) and (F) by depositing trust--------------------------------------------------------------------------------Page 3 fonds received from clients to the SCS operating account, which iscommingling of trust funds into the operating accounts, and then payingORDER10. The violations, set forth above, cons***ute grounds for: (1) the issuance of an orderpursuant to A.R.S. § 6-137 directing Pe***ioners to cease and desist from the violative conduct and totake the appropriate affirmative actions, within a reasonable period of time prescribed by theSuperintendent, to correct the conditions resulting from the unlawful acts, practices, andtransactions; (2) the imposition of a civil monetary penalty pursuant to A.R.S. § 6-132; (3) thesuspension or revocation of Pe***ioners' license pursuant to A.R.S. § 32-1053; and (4) an order orany other remedy necessary or proper for the enforcement of statutes and rules regulating collectionagencies pursuant toA.R.S. §§6-123 and 6-131.1. SCS and Mr. Bartlett shall immediately stop the violations set forth in the Findings ofFact and Conclusions of Law. SCS and Mr. Bartlett:a. Shall maintain sufficient funds in the trust account to meet their responsibilityto clients at all times; andb. Shall not over transfer trust funds to pay Company operating expenses, andshall not commingle trust funs with Company funds.2. SCS and Mr. Bartlett shall immediately pay to the Department a civil money penaltyin the amount of two thousand five ***dred dollars ($2,500.00). SCS and Mr. Bartlett are jointlyliable for payment of the civil money penalty.3. The provisions of this Order shall be binding upon the Pe***ioners, their employees,agents, and other persons parti****ting in the conduct of the affairs of the Pe***ioners.4. This Order shall become effective upon service, and shall remain effective andenforceable until such time as, and except to the extent that, it shall be stayed, modified, terminated,or set aside.--------------------------------------------------------------------------------Page 4 SO ORDERED this ^-f day of

- 2008.řfarcKBártlett, PresidentScottsdale Collection Services, LLCORIGINAL of the foregoing filed this ¿^day of (§)cMbM , 2008, in the office of:Felecia A. Rotellini, Superintendent of Financial Ins***utionsArizona Department of Financial Ins***utionsATTN: Susan L. Longo2910 N. 44th Street, Suite 310P***nix, AZ 85018COPY mailed same date to:Lewis Kowal, Administrative Law JudgeOffice of the Administrative Hearings1400 West Washington, Suite 101P***nix, AZ 85007Craig A. Raby,****istant Attorney GeneralOffice of the Attorney General1275 West WashingtonP***nix, AZ 85007Robert Charlton,****istant SuperintendentJack E. Watson, Senior ExaminerArizona Department of Financial Ins***utions2910 N. 44th Street, Suite 310P***nix, AZ 85018AND COPY MAILED SAME DATE byCertified Mail, Return Receipt Requested, to:Richard Bartlett, President and Statutory Agent for:Scottsdale Collection Services, LLC2501 W. Dunlap Ave., Suite 240P***nix, AZ 85021Pe***ionersDoc Ü 31****; PHX- AGN-20Û8-039&?

These people have called too many times. Sometime recording and some time voicemails. Stop calling my cell phone.

I receive calls from this number every night around 8 p.m. CST.  No message is left and if I do answer it, I get a recorded message to please press 1 if I am so and so.I don't know who these people are, I have no idea what they want (and my credit record is squeaky clean) and I'm getting thoroughly SICK of this **** day in and day out!

This is a private phone.  Not a message phone.

This place caalls every day though I told them that person does not reside here

SCOTTSDALE COLLECTION SERVICES

http://www.scsaz.net/scottsdale-collection/

Incessant and disgustingly rude!

this number calls with no ID,or messages,and doesnt ring long enough to pick up.I notice another number with a local AC calls right after this one.same deal,no messages anything.

THEY KEEP CALLING MY CELL PHONE AND DO NOT SAY ANYTHING WHEN I ANSWER.

calls repeatedly at different contact numbers... two types of calls: 1. a recorded message that says "important personal business, please call back" without identifying themselves... 2. no one on the other end...

received similar calls to several of my contact phone numbers:  recorded message that says "important personal business, please call back" (golden rule:  i don't return calls from callers who don't identify themselves)...  or, i pick up but there's no one or no recorded message on the other end...

called 3x in a row today. No idea why.

this number keeps calling my cell phone almost every half an hour.

IF THESE PEOPLE WOULD PAY THEIR BILLS, A COLLECTION AGENCY WOULDNT BE CALLING...LETS GET SERIOUS PEOPLE!

This number left a message for someone we have never heard of. Pretty bold to leave also a case number etc. with a wrong number. If they call back, what are my options?

Very Rude. Still Calling.

Very rude, even when you try to explain that they do not have the person in which they are trying to reach. This company should be refered to the FCC.

Calls trying to collect a debt from a Delores Obador? Possibly previous holder of my phone number, they have called the past three days and one of the options is to press 2 if you are not the person they are looking for, it apparently doesn't do any good because they keep calling back and there is no way to tell anyone they have the wrong number, my number is unlisted, unpublished and on the do not call list

Don't even bother answering.

Called at 8:45 a.m.  ***?