(800) 972-8094

They have been taken $14.00 out of my account since march I noticed yes****ay and put a stop payment on them and a claim to get my Money back. I don't know who these people are

This number is charging my checking account 14.00 a month. I have tried to call and cancel, get a recording, and before a person picks up, the call is disconnected. Every time. How do I get rid of them without c****ing my checkin account?

money taken from my accout!!!

Unauthorized withdrawl of 99.95 after I had deselected the membership. 800 number and regular phone number always has busy signal. BBB has a rating of "F". Also has a different name and phone numbers and location.

Took $99.00 from my checking account without my permission. Also will answer the phone when I call on any of the lines.

We had the same amount taken out of our checking account. I do  not know what we are going to do. My fiance came home and we were going to make a house payment and I happened to check our statement online and we were debited &99.95. How the***** do they get our information and what do we do from here? The bank better give back the money or we will take this to the next level. A ***dred dollars is a ***dred dollars.

I have been victimized on 4/16/10 with this so called Platinum Services who attacked my checking account in the amount of $99.95 and an NSF charge to go with it, these people are crooks, I have checks out there for bills and guess what,, yes bounce like a ball when they get it,, more NSF charges, what are we to do, I will be with you and everyone to stop them and get our money back,, **** thieves!!!!!!!!!!!

Platnium service 800-972-8094 took 90 dollars or more out of my checking account and I was unaware of this. I don't even know what kind of service or company this is. And why would they take money out of my banking account without my permission and how did they get my information

Filed with the FTCWe have received your complaint. Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is: 25510210   Here are links to the publications you may find useful:     HOW TO RIGHT A WRONG (SEPTEMBER 2003)   If you want to update your information or have any questions, please call our Consumer Response Center, 1-877-FTC-HELP. Keep your reference number handy.

Filed with the BBB todayFiled a***nst : ****mum Platinum5401-A South Blvd P.O. Box 269Charlotte NC 28217Complaint Description:This company fraudulantly took money from my checking account via ACH without my consent. My account # was obtained when applying for payday loans. If you google their phone number it comes up with complaints going back to 2007. They used to charge people $49.95, then $79.99 and now $99.95 ... seems like they keep going up with what they take out of peoples accounts over the years until they get shut down. I just got off the phone with Brenda from there and she says she cant refund my money because it has to be cancelled within 6 days of purchasing. and like everyone else I did not purchase it . And of course they wait 10 days to debit your account so that by the time you notice they signed you up without knowing its too late to cancel. This needs to be stopped. They get our information when we are on-line looking for payday loansYour Desired Resolution:This company needs to be shut down. There is endless complaints online over and over a***n of this company taking money from peoples accounts without them knowing. I dont see how this comany hasn't been shut down yet? It is clear and obvious fraud. I would like a full refund. I would hope this can be stopped so they can stop taking advantage of people. We go on-line for payday loans because we are low on cash and they have the nerve to withdraw $99.95 from our account without our consent. And in most cases this overdraws peoples account resulting in unnessary overdraft fees and bounced checks. Please put a stop to this company. ThanksThis case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 10 working days to respond to your complaint. You will be notified when the business has responded.What would you like to do next?

I am SO SICK of this fraud!, by a non-existant company! What are they charging all of us for? Has anyone gone ahead and tried to get the $10,000.00 credit card or credit line they are offering? I mean has ANYONE ACTUALLY GOT ANYTHING FROM THEM? Let's get a class action suit a***nst these idiots! Then the can give us the $10,000.00 for damages....we deserve it!!!! I am up for it!!! Contact me at "becausejail****[email protected]". Let's put a stop to this once and for all!

Yes, Monica, I also was victimized on this transaction on 2/12/10. This "Company" debited my checking account through an ACH for the amount of $99.95 on Feb 12, 2010! I am not familiar with this so called "Company" and when I call their 800# I get no answer or other information! All I get is a voice mail. I have reported them to my bank and had the unauthorized ACH to reversed and stop to try payment. Were there alot of victims?

SORRY ABOUT THE CAP LOCKS AND THE THREE IDENTICAL POST.  I THOUGHT I WOULD BE ABLE TO RESPOND INDIVIDUALLY.  PLEASE IF YOU HAVE BEEN VICTIMIZED BY THIS COMPANY PLATINUM SERVICE/NATIONAL PLATINUM CLUB CONTACT ME.  THEY HAVE SEVERAL OTHER NAMES AND HAVE USED ADDRESSES FROM NC, NV, CA AND SO ON.  LET'S STOP THIS NOW SO THEY CANNOT DO IT A***N!  THANK YOU!

I received a call from an "unknown" caller. I was online on 2/10/2010 looking for financial services. I received a call on 2/11/2010 from the "unknown" caller asking if I would like a $10,000.00 line of credit. I told them "no and that I was not interested." On 2/12/2010 my bank account was debited through an ACH process for $99.95 by Platinum Service. Since then after several attempts to contact this company with no leads and phone calls being disconnected I filed complaints with the FTC and IC3. I have also put in several inquires with lawyers about a class action suit. If you have been victimized by this company please contact me. If we get enough people together for a class action suit maybe we can stop this "company" from taking advantage of other people and shut them down. Please pass on this message to others. You can contact me at [email protected]. Thank you!

I received a call from an "unknown" caller. I was online on 2/10/2010 looking for financial services. I received a call on 2/11/2010 from the "unknown" caller asking if I would like a $10,000.00 line of credit. I told them "no and that I was not interested." On 2/12/2010 my bank account was debited through an ACH process for $99.95 by Platinum Service. Since then after several attempts to contact this company with no leads and phone calls being disconnected I filed complaints with the FTC and IC3. I have also put in several inquires with lawyers about a class action suit. If you have been victimized by this company please contact me. If we get enough people together for a class action suit maybe we can stop this "company" from taking advantage of other people and shut them down. Please pass on this message to others. You can contact me at [email protected]. Thank you!

I received a call from an "unknown" caller. I was online on 2/10/2010 looking for financial services. I received a call on 2/11/2010 from the "unknown" caller asking if I would like a $10,000.00 line of credit. I told them "no and that I was not interested." On 2/12/2010 my bank account was debited through an ACH process for $99.95 by Platinum Service. Since then after several attempts to contact this company with no leads and phone calls being disconnected I filed complaints with the FTC and IC3. I have also put in several inquires with lawyers about a class action suit. If you have been victimized by this company please contact me. If we get enough people together for a class action suit maybe we can stop this "company" from taking advantage of other people and shut them down. Please pass on this message to others. You can contact me at [email protected]. Thank you!

Today I checked my account and found that I was charged by Platnium Service for the amount of $99.95. I NEVER requested this service. I have to now cancel my bank account and open a new one. I was instructed to do so because Platnium Service as well as other companies sell your information and additional charges from other companies may be charged to your account. I have the following website to contact for internet fraud. I stress that you do this to stop others from being robbed from unsolicited services. Do not waste your time in calling Platnium Services because they will not answer calls. An automated system constantly repeats "please hold your call is important to us." Contact: http://www.ic3.gov/complaint/default.aspx enter the following information on the company when the required fields are in need of information. Address: Platnium Service 5401-A South Blvd. Box 269 Charlotte, NC 28217-2741 only one phone number is allowed in the complaint field for contact information, however you can include the secondary number in your comment section. Phone number: 800-972-8094 704-525-3880 Website address: is:https://www.nationalplatinumclub.com/?AID=57042&CID=2&SubID=257_7UB412 Hope this will help others!

On February 05, 2010, Friday, Platinum Service i would image d/b/a ****mum Platinum unlawfully and without consent withdrew $99.95 from my joint accountThe bank gave me the 800 972 8094 and of course upon calling,  they are closed on the weekend today, February 06, 2010 Sa****ay. I need to recover that money as I have checks bouncing from one end of North Carolina to the other. Last week a friend informed me of North Carolina prosecution for worthless checks ( a criminal charge for NSF after 30 days-thank you so much for *****ing me over Platinum Service). This is exactly how you find yourself in a real dill pickle because of some fake a** company with no m****s or value and plenty of  shenanigans.I work good and **** hard for an honest day's pay and will be ****ed to***** if these con artist get the best of me, I would sure like to meet them on a public street to knock the***** out of 'em.

I want this to stop. My bank is charging me with overdraft notices and fees.

As well as many others who have complaints I feel so mad and used.  As bad as things are in the world we have deal with these cyber criminals.  I call my bank and stopped that debt from my account. However it still seems not enough I called 3 or more times to get this thing stopped and as of today it still isn't stopped..  Will report it to the BBB and have my bank post a beware blogg for this companys account.  The customer service was horrible and not professional at all.

I contacted the company after recieving a statement from my bank.  They had taken 199.67 from my account.  I had my bank call and speak with a man.  He took off one of the fees but said he would not the other because it was nonrefundable.  I asked to speak to a supervisor as we yelled back and forth at him but he said that he was the supervisor.  I am going to call back later and this will be settled if i have to show up at the mailing address and speak to someone face to face.

I did not know the # untill i got on this site. I did know that i got ripped by ****mumplatinum.com they are criminals. I am shocked that the have not been stopped by now.i am sending a link to this page to the U.S. justice dept.

This company charged me as well and told me the same thing it is telling everyone else.  Best thing to do is have your bank or credit union reverse the ACH charge.  File a complaint with the bank and or credit union.  Then as I did make sure you call the company to cancel your "account".  I had a charge of $79.95 placed to my checking account.  Got the same call from someone telling me I was preapproved for a credit inwhich I explained I didn't need.  Unlike the rest of you I know how theys got my info.  I was checking online payday loans to get my ***kes fixed.  However ****mumplatinum.com used the information in a fraudulent manner because I was not trying to obtain a credit card.  As consumers please reverse all charges and report them to the BBB.  Their customer services is horrible.  And the *** guy and his dumb side kick are the worst.

THEY TOOK OUT 79.95 OUT OF MY ACCOUNT ALSO. I DONT KNOW WHO THEY ARE BUT NOW MY ACCOUNT IS OVERDRAWN. I AM SO ****ED OFF AND I DONT KNOW WHAT TO DO. ANY INFORMATION ABOUT THIS PLEASE EMAIL [email protected]

THE SAME THING WAS DONE TO MY ACCOUNT ABOUT 4 DAYS AGO. I NOTICED THAT IT WAS A TRANSACTION ON MY ACCOUNT THAT I DID NOT RECONGNIZE. THE TRANSACTION WAS FOR 79.95 BY A PLATINUM SERVICES, WITH THIS  1 800-972-8094 AS BEING THE NUMBER IN WHICH MADE THE TRANSACTION. WHEN I CALLED IN I GOT A A FEMALE NAMED LATONIA WHO WAS VERY RUDE AND ***G UP ON ME. I TRIED CALLING BACK IN AND I GOT A *******UAL GUY WHO TRIED TO GET ME TO VERIFY MORE INFORMATION. NOT SURE WHAT TYPE OF SCAM THIS IS BUT THEY WOULD NOT RETURN MY MONEY EITHER AND I WOULD SUGGEST THAT WE ALL TALK TO THE BBB ABOUT THIS COMPANY AND SEE WHAT IT IS THAT THEY CAN DO

The same thing happened to my friend...He found a  job online and was interested. It was actually on Craigslist.com and the job was a delivery job. They told him he'd be delivering Auto Parts in Bellflower,CA.So he met the guy in person and filled out the application they gave him to fill out. What seemed weird was the fact that the guy told him to meet him at a Fedex instead of their Job headquarter [or real location].So, he filled out the job paperwork and gave a copy of his ID, Driver License and put his SSN on the application. The guy proceeded to say that he was going to call him back, but never called him back and that he'd s**** the very next day.When he told me the story, we found it su****ious and so we alerted the authorities; and they are investigating the matter as we speak.A few days later after he received a check, 79.95 was debited out of his account with the name Platinum Srvc with the number 8009728094.And after he got alerted by the bank of the transaction, he went ahead and  canceled it; so no money was taken out.The bank told him who were the people who took the money out and their phone number; and the same thing that happened to you guys happened to him:1- He was ***g up on2-When he called back it was the very same female who had talked to him previously who picked up a***n [so that tells us that it's not a big company and it's a scam]3- She refused to give him any information about the company unless he verifies his Full Name, Address and Bank account number [which he didn't].They are Fraudulent...I suggest that each of you guys alert the FBI or proper authorities in your respective locations... Do not let them go by

they took money out my account

The first fee is refundable if notified within 3 days but a monthly fee will be charged unless you cancel your membership in writing. (email is not valid)Send all correspondence to: ****mumPlatinum.com5401 A South BlvdPOB 269Charlotte NC 28217

I am having the same exact problem they hit my account twice in one month and then a***n this month. I had the bank to put a stop payment on the debit and then I tried calling the company so I got automated voicemail saying they will open at 9 am. I think I will switch my check card along  with my checking account number because this is ridiculous.

i just checked my account to see if some payments that i had made went through and i see this withdrawal from my account that i did not approve of. i am going to call this company on monday and see about getting that money back from them. because i sure as heck did not approve of this or receive any phone calls from them.

I noticed a debit on my account also. I checked my account online and it said preauthorized withdrawal for $79.95. I contacted the bank and they checked and said it came back to 18009728094 for Platinum Svc. Who the***** are these people and how are they getting our bank information?

My account was debited $79.95. I did a stop payment with my bank. My bank says that I have to re0new the stop payment every six months to protect my account.But my question is who can I report this company for fraudulant activities? There has to be a way to prosecute these people.f you know or has reported them to some agency, please allow the rest of us to know.I'm writing a letter of complaint to the FTC fraud Division today to put it on record and to the California Department of Consumer Affairs Fraud Division as well.I'll post what happens with those agencies.L. T. Clark

This same situation just happened to my brother he was charged $80 and it was unauthorized, but this most certainly came from browsing pay day loans. Be careful!

This company had my banking acct information and debited my acct for $79.72.  Spoke with female Latonya at x204 who would not escalate my call to her higher up mgr.  Said that she was the floor supervisor and that I requested their services on 4/14/08. and that I would be receiving a card in the mail with a $10,000 limit and a $2500 advance credit as a special offer to purchase goods from one of several online companies.  When I asked for a refund that this was a mistake, she rudely said 5 times we do not give refunds and that she could cancel my service right now.  I reminded her that I never told her to cancel anything yet and until I could resolve the situation, not to close anything out.  I will pursue this further.

This probably is a scam or it may actually be a company that has business. from reading above it looks likes its a company  that has a cc where u pay for they cc and you can only use their site. im pretty sure everyone one of us all applied for a loan or payday advance of some sort and filled out this application under the****umption it was a loan or credit line. but once the fine print was read some or all of us backed out. but because our account imformation was already in the system they processed it. in a way it is legal just m****ly wrong. i was debited $79.95 yes****ay and i plan on canceling it with the company if i can or file a claim with my bank. if not i'll just place a stop payment on the company to stop future debits. (which you all can do). but to blame the bank for YOUR faults (which some of you have) isnt the way to go. the bank Holds your money and isnt responsible for the information YOU put out there for others to receive. so to say the bank cant protect you is wrong, protect yourself. but, any bank you bank with should have a claims department where you can file a claim. or you can just wait to get the "packet" that someone mentioned and see what the comapny has to offer. proabably nothing, but hey at some point and time we ALL applied. not the Bank. so yelling at a manager of a ***nch is a cry baby way out of so****ing you yourself put out on the internet.

I just noticed this company has been taking money out of my account unauthorised.I called my bank to stop it asap but they said they couldn't(could you imagine the bank can't even protect their customer).I told my bank manager over the phone i will close up my account with them since they can't protect me.I called this number and all I can hear is music on the background no na*****IS IS A SCAM,HOW THEY GET TO MY ACCOUNT I DON'T KNOW.

I noticed a debit of $49.95 by platinum Services so I called the # listed but was unable to reach anoyone. The automated system gave an email address to contact a customer service rep but my email was returned as undeliverable. A week later I finally reached a live person and was told I applied for a credit card to use on their website. The 49.95 was a 1x fee that is only refundable w/i 3 days of the debit. I told the rep I wanted to cancel my membership but she told me I had to do that online. I was told I would receive a packet in the mail about my membership w/i 14 days of the debit. The rep told me I needed to active my account online and then cancel my membership. She****ured me there is no monthly fee for the credit card and that I would not be charged a***n. The rep also told me the credit card application probably popped up on my browser while looking for a payday loan

I checked my bank account Sa****ay and saw the charge of $49.95.  So, I waited till Monday to call them.  When I did a lady s****ed talking about some subscription to some card service.  I told her I was under the impression that I was subscribing to a loan service and besides I didn't finish the process, I backed out without submitting.  Well she cancelled the subscription but I've come to find out today they still won't refund my money.  I spoke with a lady today who, after I asked for a manager. claimed to be one by the name of RJ.  I asked her for her full name she said that was it.  She told me, and I quote:  "even though you didn't confirm or submit the application we still had your information and deducted anyways, it was up to you to check your email because we sent you an email and you had 3 days to stop the process". I checked my email and nothing was there from them.  I've alerted my bank and I'm in the process of closing that account.  Don't do business with this company 1-800-972-80***  I don't even know their name.

This just happened to me too today! Every time I tried and talked to someone, they automated system just ***g up on me! This is BS!

this ppl are fraudsters, still dont know how they got my acc # or the approval to debit money from my acc, becos ive never done cash adv or pay day loan, they've been doing dis for over a yr now, this has thought me to s**** checking my statement every month now, beware ppl!

I was debited $49.95 today witch caused my rent and a few other checks to bounce i have never been called or notifyed that money was taken out of my account until this morning. I called the number and the man on the phone told me that i tried to get a loan for either a cash advance or a car loan which i have not done any of the following. I told him so and he said sorry ma'am there is nothing we can do for you.

I was debited a charge from my checking account.  And I did not authorize this transaction.I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept ****ing up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she s****ed to lie, and my mom and I both a***n said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained a***n that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also ***g up on me.

I noticed a charge to my account which I knew I didn't make or authorize.  I called my bank and they said they would s**** the dispute paperwork so the money could be put back in my account.  I am worried that this company or whatever "Platinum Services" is will do this a***n, so i am going to c****e my atm card number and possibly my checking account number.

I have the same problem they just took money out of my account causing some checks to bounce. If you know how to get out of this please let me know

They never called me either!!  But they continue to take money from my bank!  Has anyone been able to stop it?

They never even called me!!! The number just kept showing up on my bank statement, and when I called it would leave me on hold forever. I did some research and its a scam!! They just keep taking money out and money out and profit off people who do not realize!!

What ever company this is just took money out of my account and I don't even know who they are!  It's a weekend and they are closed.  If this has happened to you and you figured out how to get your money back please let us know how!