Type
Landline
Carrier
Comcast
County
Howard, Prince George's
ZIP code
20715, 20716, 20720, 20721
Location
Washington 238 Zone, MD
Latest Commented Numbers in 240-865-XXXX
+1 (240) 865-3679
FedUp Said he was calling from "the customer service department".
qzb Called my cell, leave no msg, su****ious, will block
Aaron Neff It is not fraud. I just dealt with Vonage on this issue. A bug in Vonage's CallerID system (with phone numbers that had been ported to Vonage from another carrier, especially AT&T) can randomly display 240-865-7013 or 646-556-6196 (or perhaps other numbers) in place of the Vonage user's CallerID info. Attempts to call these bogus numbers will likely result in a message along the lines of "We're sorry, your call did not go thru. Please try a***n." or "All circuits are busy." or just a repeated tone which indicates an invalid number, etc, etc.Vonage notes that a support ticket typically resolves this issue. Customer Service Reps can activate a monitoring tool, then have you unplug/replug the Vonage adapter, and then make 3 test calls. This activates the monitoring tool and allows their *engineers* to see the incorrect CallerID info that is being displayed to the receiving party. (I say engineers here, b/c the Customer Service Reps themselves don't have access to the data generated from this tool)If you are a Vonage customer, and your number was ported from another carrier, and you would like to see if you are affected, here are some steps you can follow:1) Call a phone number which attempts to recite your number back to you (such as PayPal's Customer Service number: 866-837-1851 - which says "We see you are calling from.....")2) If it recites the correct number to you, then call any other number (such as AT&T's 877-325-0445, or Comcast's 800-266-2278), then ****up and call that same number in #1 a***n.3) Repeat #2 until you hear an incorrect number recited.Those steps above, including those same phone numbers in the steps, were enough to reproduce this issue for Vonage.Here are related threads:- http://800notes.com/Phone.aspx/1-240-865-7013- http://800notes.com/Phone.aspx/1-646-556-6196Thanks,-Aaron