(800) 436-7397

Keep calling and ****ing up after 2-3 rings. No message. I never had a mortgage with them.

Even though a majority of the customer service representatives are poorly trained, you can use this to your advantage.  You keep calling with your issue until you get a representative who tells you what you want to hear, take his/her name, employee ID # and HOLD THEM TO WHAT THEY SAID!!!  It takes time, but it works.

EMC calls 2 times a day, including weekends! 9AM and in the afternoon around 3PM. I have asked for the calls to stop as they wakeup the house on Sat and Sun!Perhaps I am not asking the right person, but I find it hard to believe that they cannot schedule the times that the calls are placed!There has to be a way to calm these guys down and consider the customer first.

Hmmm . . . I've received two calls from this number today also . . . I do have a loan with EMC, but I am not late on my payments either.  At least now I can put a name to the number and avoid the calls altogether.  Weird indeed.

I hope they go down and people stop paying their mortgage to them.  This company really deserve it.  They have the worse customer service.  From their accounting department to technology everyone is an idiot. I know this is a sweeping generalization.  But, seriously, I have not spoken to anyone from EMC who can show me a drop of intelligence.  I was told that if you go see their office, it is as chaotic and unorganize as they sound on our phones.  I am an idiot I got mortgage through this company.

They call at 824am and woke me up - we don't have mortgage with them and are not late on any bills - I just picked up and ***g up without speaking to them - we are on do not call registry

EMC Mortgage.....man, they must be scared of defaults because they're calling about March 1st payment...it's not late until the 16th!

So, I called EMC a***n and the next rep I spoke with said if you fax a Please Do Not Call letter to 214-626-4777 you should no longer receive any calls from EMC unless of course you are past due.

I missed two phone calls from this number within an hour and a half of each other.  They wanted to know when they could expect my payment...even though i am no where near being late.  The first guy on the phone must have been new or a complete idiot.  I asked to speak to a supervisor - put me on hold - then told me he couldn't find a manager.  I said I will either hold or a supervisor can call me back - within in 10 seconds a supervisor was on the phone - she said she would try to get the automated calls to stop but could not guarantee this.  I am surprised they would do so****ing that insinuates that their clients aren't going to make good on their payments... Mortgage companies are fighting for new loans - I could easily take my business elsewhere.  It should be know I have never been late with a payment.  Therefore the call was really really unnecessary!  very disappointed with EMC

EMC Mortgage Corporation2780 Lake Vista DriveLewisville, TX 75067-3884