(800) 446-9835

My first month at my new job, Mike Mills calls me and asks me, "How's that Ricoh ma****e working out for you - are you having any problems?" Well, the first problem is we have 11 copy ma****es and I asked him which one. He asked my name, which I didn't give when I answered the phone; I gave him my name and the next thing I know I get a toner cartridge for $493.87 that doesn't even fit any of the ma****es we have. This happened to several of our departments and now we have a red alert. The funny thing is the next time he calls me, I asked him for a call back number and he gives me a number to a share vacation resort. They always block their number when they call. Don't give them your name and tell them that you will record their phone call and they will leave you alone.

They did the same thing to our company.  Shipped us a toner cartridge for $439 that we did not order.  These same cartridges cost $35 elsewhere.

I received that phone call. And being to busy to recognize that this was a scam to get me to pay for some toner included in my service contract. Now I don't recall all the details a few weeks later. I just remember that I was told that the price on my toner was going up and if I ordered so****ing now they would be able to honor the lower price for a year.

stephanie from IDC is calling to get the invice number for our toner order. she keeps calling my direct line, looking for someone at a different office location.